Read the FAQs below, or send us a message via the form
“You are altogether beautiful my darling; there is no flaw in you.”
- Songs of Songs 4:7
Frequently Asked Questions
ORDER STATUS
Please note that we ask for a standard processing time of up to three business days (not including weekends or holidays) from the time your order is placed. A 'Processing' status means that your order has not yet been shipped.
You will receive a tracking number by email once your order has been shipped.
I WAS SENT THE WRONG ITEM. WHAT SHOULD I DO?
We are so sorry for the inconvenience! Please email our customer service team with your order number and we will send you a free prepaid return label.
CURRENCY
Prices are shown in USD.
MY SHIPMENT WAS MARKED DELIVERED, HOWEVER, I HAVEN’T RECEIVED ANYTHING. WHAT DO I DO NOW?
Nats.ID assumes the fault of USPS on a shipment that is marked delivered but is missing, lost, or stolen. For more information contact info@natsid.com